I'm so mad today. Everytime I call their customer service line, it gets disconnected (this happened 5 times so far). I signed up for Pinnacle Security a month ago for me to have a peace of mind. I thought their product package is better than ADT and it is more affordable. I was so excited that I could have an image sensor in the house so I got an image sensor in the package. When the installer started installing, he told me that the image sensor was defective so he left me with the motion sensor instead. Well, I am going to have to pay $2 more in the monthly bill because of the image sensor I signed up for so I called their customer service to see if I could get that image sensor (i really like the idea to take pictures and one of the reasons why I signed up for them) taken care of. I was transferred to their scheduling dept and was put on hold and all of the sudden my call got disconnected. I thought maybe it was my cell phone signal. I called again but then it happened again - call got disconnected. It happened thrice. The good thing was that the third rep called me back. I thought that was the last time i'd have to go through that.

The technician came (one week later) to install the image sensor. I thought everything was good. I left the house for four hours, came back and did not notice any problems. When I armed the house, my alarm went off. I was worried. My doors are locked, glass not broken but the system says my alarm sensor was tripped. I did not do anything at all. I called Pinnacle's tech support dept to see what's going on. He said the alarm went off because I did not disarm my alarms earlier. Well, the tech/installer of the image sensor was testing it earlier but we disarmed the system when the alarm went off. The tech support rep on the phone told me to press the disarm button again and it should be fine. We hung up. I armed the house and the loud alarm went off again. It said, image sensor. Aaraganggh!!!!!! I called tech support again, explained (again) what happened and he had the same reasoning. I was so impatient at that point. He said that he does not see that my image sensor went off in his system. I asked if the image sensor could be defective and he said no. I think what he was trying to tell me was that I was hallucinating or making up stories. I said, well why dont you listen to the alarm over the phone and see what you think. He said okay. I armed the house and the loud alarm went off. He could hear it over the phone but the alarm was not communicating in their system. Meaning if I had an actual burglary, nobody is going to know except the burglars and maybe me and my kids. (Why the heck did I sign up for a security system?). So he believed me at that point. I can't believe that I had to beg for these people to listen to the issue. He said he was going to do something on his end so the image sensor wont trigger the alarm but no. Alarm continued to go off. He was going to have a technician call me the next day. No one called. I had to work (full time job) so I called again to schedule a tech to come the next week and fix the sensor.

That day came but no one called or perhaps if I missed the phone call, I did not receive a voicemail message. I called the customer service (AAAHHHHH!) to check where the tech was. They could not get a hold of him. Seriously? I wasted half my day waiting and waiting. The tech called later, one and a half late from the schedule but I was already out of the house doing my other errands. They scheduled another appointment. Well, I had to work again. Another tech would be coming the next week.

That week is this week. Today, I got a voicemail message from Pinnacle Security saying that the tech is out on vacation. What? Aaarrrgghhh. I am a very new customer of them and I am very disappointed with their service.

If I were you, don't sign up for them. Save yourself a hassle. Now, I am worried if they can actually respond when an emergency happens.

Toilet training my son was definitely a challenge for my husband and I. My son was so stubborn he would not tell us that he had pooped or peed in the pants. He would just stay in the dirty pants until we'd smell the stinky air. We started getting serious about the training when he turned three. I would get really impatient (and upset) because I really hated cleaning his number 2. One day, I searched for a video about potty training that he could watch. He loves videos so I thought maybe I should buy him a video to encourage him to go potty to the bathroom by himself. That's when I found "Potty Power".





This video got my son interested to go to the bathroom, sit on the big potty, flush the toilet and wear an underwear. He saw the big kids in the video doing that so he probably thought perhaps he should do it too. When little sister came along, he went a little bit backwards. I am not sure. I got worried but we made him watch this video as often as he wanted (made daddy crazy) to get him back on track.

In July and August last year, we had sort of a strict potty training so he could go to preschool. This school wants kids that are potty-trained and do not use pull-ups. We only had those two months to get him fully trained. My son got trained and was ready for school by September with the help of this video.

I really love this video. My daughter is starting to watch it and she now has the interest to sit on a potty chair. She actually grabbed some toilet paper from the bathroom tonight and then sat on the potty chair while watching this video. It was hilarious. I recommend this video to all the parents out there.

I will make my review straight forward. If you are deciding whether to purchase a domain or any package at 1$1 or not, stop now. Don't purchase. Their customer service sucks. You will have a hard time to cancel your package. If you call their toll free line, you will be speaking with an unknowledgeable representative. If you email them, you will always get an automated answer. Trust me. I have been in that dilemma. It is very frustrating.

What should you get? Satellite TV or Cable TV?

My husband and I love to watch movies or TV shows especially at nights. TV time is like our family time. We own this big flat screen TV so we need a service that can provide good quality or HD type of shows.

We had the choices of owning satellite Dish TV or Cable TV. My husband loves football. In America, it seems everybody loves football. That is their most popular sport. So we had to choose the satellite TV because of the HD Channel and we picked DirecTV for that. They have more HD channels than cable.

What I love about DirecTV are the options and the convenience. If we want more channels then we can choose a more expensive package. When our budget gets tight, we can just change it right away to a less expensive package. We can change it online without the hassle or call their toll free number and it will take effect the next month. We don't have any complaints about their customer service as of yet. So far so good.

What I hate about DirecTV (and Satellite TVs in general) is when the weather gets really bad. When it is raining, windy or snowy, the reception gets so bad and the picture gets shaky or worse...it turns into black/blank. Cable TV doesn't do that.

Well, if you are still shopping about what to get, make sure you read about tv pricing. If you want the satellite TV, then don't miss the direct satellite tv offers.





*This is a sponsored post. All opinions are 100% mine and written by me.

It was really fun and exciting when we moved into our new house two years ago. We had our new flat screen television attached to the wall, our new couch, refrigerator and washer and dryer delivered and set up. It felt like a dream come true that we finally had our new home.

One day, a door bell noise woke me up from an afternoon nap. I looked to our window and I saw a stranger standing and waiting by the door. Usually, I don't open the door for a complete stranger. I did not open the door. I ignored the ringing.

Because our neighborhood was new and there were only a few houses built nearby, I asked my husband if we could call a Home Security Team. I told him what had happened that afternoon and what I felt. He used to work nights and I'd be left alone with my little boy. I said that I didn't like the idea of us (my son and I) left in the house at nights. It was too scary for me. So, he told me to research about home security products, read consumer reports and decide which one to purchase. And that's what I did.

I read reviews, compared prices and just read some articles about the good things of having home security system. My husband and I finally decided to have ADT Security Systems set up in our house.

I actually felt better after they were done setting the system up. It was like it gave me a peace of mind. The ADT guys then gave us some ADT stickers for our windows and a sign for the front of our house. One day, I accidentally opened our back door when the security system was armed, and oh boy, the alarm was so loud I panicked. I was sure that our neighbors heard that very loud alarm noise.

The ADT guys also told us that if we had an emergency, we could call the police or the EMS right away by pressing the buttons on the ADT system equipment. If the alarm had been ringing for a minute, the ADT people would call our phone numbers and if no one answered, they would dispatch a police officer. It actually happened to us once when my husband did not close our door tight enough. It eventually opened triggering the alarm. They called my husband's cellphone and then mine. My husband was sure that it was just a false alarm so he told ADT not to send a police officer to our house. He went back to the house and found out what had happened.

I really like ADT because it makes me feel safer at home especially now that I have two little ones. If you are curious what ADT has to offer, just check their website http://www.broadviewsecurity.com/ (Broadview Security is part of ADT security).




*This is a sponsored post. All opinions are 100% mine and written by me.